Return Policy for Debit Card and Check Purchases
All purchases made with a check or debit card will be refunded via a check within 5-7 business days after the original transaction date or via a store credit.
Special Order Items
No returns or refunds for special-order items. Includes green goods, gift items, custom design pieces, fountains, statuary, and any other item Flagg’s Garden Center does not normally stock.
Green goods can be returned within 7 days but must be in their original container and in the same condition as when they were purchased. A store manager will inspect the items to determine if they can be returned.
Items can be returned within 30 days with an original register receipt. If you do not have a receipt, a store credit will be issued. Some exceptions may apply with seasonal gift items. All holiday item returns made after 12/24 will be issued a store credit only.
Chemicals, fertilizers, water treatments, soil, & mulch can be returned as long as they are not opened.
Custom Design Pieces
Design pieces must be returned within 3 days of purchase date. Special-order items are non-refundable and a store credit will be issued. Seasonal design pieces cannot be returned after the holiday for which they were created. i.e. Christmas wreaths cannot be returned after December 25th.
Sale & Discounted Items
Our warranty does not apply to any sale or discounted green goods. Please click here for more details on our warranty. All sales of discounted items are final. No refunds or returns.