Limited Warranty for Trees & Shrubs Installed by Customer

Gardening success depends largely on weather, soil, and proper care by the gardener. However, despite best efforts, plants do die. If your plant dies within sixty (60) days of your purchase, we will replace it with one of equal value. Every effort will be made to match the item’s original variety. If your plant dies within one (1) year from the date of your purchase, we will issue you a voucher for a discount on replacement trees and shrubs. If the replacement purchase price is equal to or less than the original purchase price, a 50% discount will be applied to the price of the replacement plants. If the replacement purchase is greater than the original purchase price, a discount equivalent to 50% of the original purchase price will be applied. Example: Original plant costs $100.00, replacement plant costs $150.00, voucher will have value of 50% of $100.00. No cash or credit card refunds will be given. Vouchers can be used only for replacement trees and shrubs, and are not valid on any other merchandise, such as gift items. Warranty is valid for a one-time replacement only.

We will not be responsible for the loss of plants due to a drought, insect or animal damage, extreme weather related damage such as, but not limited to, temperature variations, wind, flooding, fire, improper planting, damage from lawn equipment and vehicles, and such other acts of God/nature beyond our control.

Return Process

In order to receive store credit or replacement plants, the original cash register receipt must be presented (NO EXCEPTIONS) along with the plant to be replaced. There will be no cash or credit card refunds permitted on any returned plant material. If for any reason the plant is unable to be brought into the store, a representative of Flagg’s Garden Center and Landscaping, LLC will conduct an on-site inspection of the item within two (2) weeks of the notification of the desired return.

Exceptions to this Warranty

The following plants or items are not subject to warranty: Sod, Annuals, Perennials, Flowering Dogwoods, Roses, Southern Magnolias, Camellias, Seed, Groundcover, any plants remaining in or transplanted to a container, Houseplants, Sale and Clearance items, and Replacement items.
Flagg’s Garden Center and Landscaping, LLC provides the above expressed Limited Warranty in lieu of any other warranty expressed or implied including the warranty of merchantability and fitness for a particular purpose. All decisions made by Flagg’s Garden Center and Landscaping, LLC are final. This warranty may not be combined with any other warranty that Flagg’s Garden Center and Landscaping, LLC may or may not provide. This limited warranty is subject to change at any time. Please contact a member of Flagg’s Garden Center and Landscaping, LLC for any additional information.